Facing Client's Expectations and Compassion Fatigue Head On

Meet Your Instructor, Dr. Celine

A graduate of the Faculty of Veterinary Medicine at the University of Montreal in 1999, and she has been in small animal practice since then. Like many veterinarians, she had to euthanize thousands of animals. Having suffered from the lack of training in euthanasia, she is committed to sharing her knowledge and clinical experience with veterinary teams to improve the experience of euthanasia for everyone involved in the process. In the last five years, she has attended international veterinary conferences. She is on a mission to share the best of what she has learned in lectures on end-of-life and communication. Her focus is on how to structure the customer approach and promote the veterinary team's well-being. Training teams on how to map the euthanasia experience, properly sedate patients, use safer alternate routes of providing medication and teach how to express empathy and deliver bad news. All potential sources of stress for families and veterinary teams.